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Review Papers | Management | India | Volume 6 Issue 3, March 2017

Quality Assurance Hospital Linen and Laundry Services

Dr K Srikar | Dr Shashikant Sharma | Dr S S Ghosh

Abstract: Linen and laundry services are one of the most important support services in the present day hospitals. The laundry services include a wide range of activities and services pertaining to procurement, washing, cleaning, disinfection and distribution of clean linen to hospital inpatient and outpatient areas. Hospital Laundry is very different from laundry services maintained in Hospitality Industry. The hospital laundry deals with linen which is soiled from various body fluids i. e. Blood, Urine, Feces, Blood etc. This type of linen requires to be disinfected and serviced before putting them into washing machines. There are items which require careful and delicate handling. The goal of linen and laundry is to provide regular and timely supply of clean linen to the satisfaction of patients and staff. Laundry should be able to provide adequate quantity of right quality linen to indoor patients, Operation Theatres, Out Patient Departments and other areas of the hospital for the medical and paramedical personnel engaged in providing health care. An efficient and effective Linen and Laundry services can enhance patient experience and reduce the risk of cross contamination. Laundry and its products should preserve the patients dignity, promote the patient care and be appropriate to patient group, gender, clinical status, religion and beliefs.

Keywords: Hospital, Linen and Laundry, Quality

Edition: Volume 6 Issue 3, March 2017,

Pages: 593 - 596

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