Kamalpreet Kaur Paposa, Sukhvinder Singh Paposa
Abstract: The service industry forms a backbone of social and economic development of a country. It has emerged as the largest and fastest-growing sectors in the world economy, making higher contributions to the global output and employment. Its growth rate has been higher than that of agriculture and manufacturing sectors. However recently in June, 2013 it has been observed that Indian services firms lost momentum as new business trickled in at the slowest pace in nearly two years, dashing hopes of a sustained pick-up in economic growth, So a big question that arises is how the sustainable growth of service sector can be maintained And for achieving the growth one factor which can help a lot is Human Resource and their continuous development. The present paper attempts to identify few HR challenges in the Service Industry of Indian Context and suggests various Human Resource Development practices to handle them.
Keywords: service industry, sustainable growth, Human Resource, HR challenges, Human Resource Development practices