Impact of Online Classes on the Satisfaction and Performance of Students during the Pandemic Period of COVID19

Dr. Vanitha Esaimani

Abstract: The intention of this research study is to identify the factors affecting students? satisfaction and their performance about online classes during the pandemic period of COVID-19. Study is measurable in nature, and the data were collected from 319 respondents through online survey from an autonomous college in Mumbai studying B. Com. Chi-square and Anova test was used to examine the proposed hypotheses. The results shows that respondents are happy with traditional way of learning than e-learning as it is much better way of learning that facilitates gathering of knowledge. The three factors are participation in E-Learning which increases computer skills secondly, E-Learning and rating about its effectiveness as there is a correlation between participation in E-Learning and rating about its effectiveness. For educational management, these three factors are essential to have a high level of satisfaction and performance for online courses. This study is being conducted during the epidemic period of COVID-19 to check the effect of online teaching on students' performance.

Keywords: COVID-19, E-learning, Computer skills

Edition: Volume 11 Issue 1, January 2022,

Pages: 1412 - 1415