Downloads: 0
Review Papers | Health and Medical Sciences | Vietnam | Volume 10 Issue 12, December 2021
Patient's Satisfaction Level at Health Facilities in Vietnam: System Overview Study, Peroid 2006-2021
Ly Tran-Thi | Cong Cung-Van [2] | Thang Tran-Quoc | Dung Dao-Van [2]
Abstract: Purpose: The study was to confirm the satisfaction level and related factors of patients with medical services in health facilities. Design/methodology/approach: Systematic review through searching, synthesizing and analyzing 35 studies published in peroid 2010-2020. Findings: The satisfaction level of patients is quite high (satisfaction rate is over 70%, average score is over 3.5). Factors with high satisfaction rates include: Information transparency; Behavioral attitude and professional capacity of medical staff. Factors with not high satisfaction rates include: Infrastructure; Accessibility; Service results. Factors that are not/least related include: age, sex, living area. Related factors: Waiting time for medical services, time for treatment, Infrastructure. Originality/ value/ implication: A systematic review to provide general information on the the satisfaction level and related factors, analysis of strengths, weaknesses and deficiencies that need to be supplemented for further studies on this issue.
Keywords: Satisfaction of patients, Related factors, Systematic review, Public Health, Vietnam
Edition: Volume 10 Issue 12, December 2021,
Pages: 120 - 125
How to Cite this Article?
Ly Tran-Thi, Cong Cung-Van, Thang Tran-Quoc, Dung Dao-Van, "Patient's Satisfaction Level at Health Facilities in Vietnam: System Overview Study, Peroid 2006-2021", International Journal of Science and Research (IJSR), https://www.ijsr.net/get_abstract.php?paper_id=SR211201152119, Volume 10 Issue 12, December 2021, 120 - 125, #ijsrnet
How to Share this Article?
Similar Articles with Keyword 'Related factors'
Downloads: 1 | Monthly Hits: ⮙1
Review Papers, Health and Medical Sciences, Vietnam, Volume 11 Issue 1, January 2022
Pages: 236 - 241Satisfaction Level of Health Worker with Work in Health Facilities in Vietnam: System Overview Study, Peroid 2006-2021
Ly-Tran Thi | Cong Cung-Van [2] | Tuan Nguyen-Anh | Dung Dao-Van [2]
Downloads: 2 | Monthly Hits: ⮙1
Research Paper, Health and Medical Sciences, Thailand, Volume 10 Issue 9, September 2021
Pages: 1594 - 1597Knowledge and Perception of Birth Control
Pimmada Kornraweekul | Thopad Seepaisarnkul | Paridapa Nunthirapakorn