Downloads: 86 | Weekly Hits: ⮙2 | Monthly Hits: ⮙2
Research Paper | Business Management | Saudi Arabia | Volume 9 Issue 11, November 2020
Business Process Re-engineering and Automation in Health Field: A Case of Medical Equipment Evaluation
Athir Alghamdi, Bashaer Alsaadi, Bushra Alsaadi, Mashaal Alfhaid, Sara Alzahrani, Salma Elhag
With the great diversity of the existing medical equipment, the choice of the appropriate equipment became a more challenging task. Therefore, medical facilities usually evaluate any medical equipment before the purchasing process, to ensure its appropriateness. However, the medical equipment evaluation process is both time and resource consuming, therefore, different contributions had been made to improve this process. This paper aims to improve the medical equipment evaluation process using the business process re-engineering and automation techniques. First, the study presents the current As-Is business process using business process modeling notations, and then draw its weaknesses using simulation technique and value-added analysis. After that, it suggests the To-Be business process involving four re-engineering heuristics: task elimination, parallelism, communication optimization, and automation. Finally, to assess the performance of the To-Be business process, it was implemented using the automation feature in Bizagi Studio. After comparing the proposed To-Be to the As-Is business processes, it found that the proposed To-Be saved 34 % of the total time consumed by the As-Is process. While in terms of resources, the proposed To-Be decreased the number of employees involved in the process, as one employee was completely dropped from the process. Moreover, it minimized the number of tasks by 16.7 %. Overall, the proposed To-Be medical equipment evaluation business process in this study, outperformed the current As-Is business processes.
Keywords: Medical equipment evaluation, re-engineering, business process, automation
Edition: Volume 9 Issue 11, November 2020
Pages: 1353 - 1362
How to Cite this Article?
Athir Alghamdi, Bashaer Alsaadi, Bushra Alsaadi, Mashaal Alfhaid, Sara Alzahrani, Salma Elhag, "Business Process Re-engineering and Automation in Health Field: A Case of Medical Equipment Evaluation", International Journal of Science and Research (IJSR), https://www.ijsr.net/search_index_results_paperid.php?id=SR201120171422, Volume 9 Issue 11, November 2020, 1353 - 1362
Similar Articles with Keyword 'reengineering'
Downloads: 82 | Weekly Hits: ⮙1 | Monthly Hits: ⮙2
Case Studies, Business Management, Saudi Arabia, Volume 9 Issue 12, December 2020
Pages: 396 - 401BP Evaluation and Re-engineering: Case Study Acquiring Travel Plan Quotations
Asma AL Zahrani, Reham Al Wadai, Redha AL Sulami, Zinah Matar, Salma Mahgoub
Downloads: 159 | Weekly Hits: ⮙4 | Monthly Hits: ⮙5
Research Paper, Business Management, Saudi Arabia, Volume 8 Issue 11, November 2019
Pages: 1868 - 1871An Automated Experience-Based Business Process Reengineer: Case Study Bank Call Center
Salma Elhag, Ebtehaj Alshahrani, Zainab Alsharif
Similar Articles with Keyword 'business process'
Downloads: 82 | Weekly Hits: ⮙1 | Monthly Hits: ⮙2
Case Studies, Business Management, Saudi Arabia, Volume 9 Issue 12, December 2020
Pages: 396 - 401BP Evaluation and Re-engineering: Case Study Acquiring Travel Plan Quotations
Asma AL Zahrani, Reham Al Wadai, Redha AL Sulami, Zinah Matar, Salma Mahgoub
Downloads: 124
Research Paper, Business Management, Indonesia, Volume 6 Issue 7, July 2017
Pages: 1773 - 1777Performance Analysis Based on Balanced Scorecard at Cooperative in Cianjur District - Indonesia
Rivani, Herwan Abdul Muhyi, Zaenal Muttaqin
Similar Articles with Keyword 'Medical'
Downloads: 107
Research Paper, Business Management, Kenya, Volume 6 Issue 12, December 2017
Pages: 1412 - 1420Effect of Liberalization on the Performance of Veterinary Medical Services in Nakuru County, Kenya
Peterson Mwangi Njiru, Daniel Onwonga Auka
Downloads: 111
Research Paper, Business Management, Indonesia, Volume 9 Issue 10, October 2020
Pages: 1338 - 1341The Effect of Training Lecture, e-Learning on the Improvement of Professional Competency and its Impact on the Medical Representative Performance of PT XYZ
Charles, Prih Sarnianto, Derriawan
Similar Articles with Keyword 'equipment'
Downloads: 1
Masters Thesis, Business Management, Indonesia, Volume 10 Issue 6, June 2021
Pages: 411 - 417The Influence of Brand Equity on Word of Mouth (WOM) with Esteem Needs as a Mediation Variables
Dewa Made Wisnu Anggabrata, Dr. Dr. IG. A.K. Giantari SE. M.Si
Downloads: 115
Research Paper, Business Management, Mexico, Volume 9 Issue 2, February 2020
Pages: 1475 - 1480The Impact of High Performance Equipment on the Efficiency Indicators of Companies
M.A. Maria Elena Diaz Calzada, Dra. Josefina Morgan Beltran, Dr. Martn Vivanco Vargas
Similar Articles with Keyword 'evaluation'
Downloads: 82 | Weekly Hits: ⮙1 | Monthly Hits: ⮙2
Case Studies, Business Management, Saudi Arabia, Volume 9 Issue 12, December 2020
Pages: 396 - 401BP Evaluation and Re-engineering: Case Study Acquiring Travel Plan Quotations
Asma AL Zahrani, Reham Al Wadai, Redha AL Sulami, Zinah Matar, Salma Mahgoub
Downloads: 118
M.Tech / M.E / PhD Thesis, Business Management, Kenya, Volume 8 Issue 9, September 2019
Pages: 831 - 837Efficacy of Beneficiary Accountability on Implementation of Development Projects: A Comparative Analysis of Machakos and Embu County, Kenya
Onyango Lukes, Dr. John Gathii, Dr. Njenga Gitahi, Dr. Joel Koima