International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Since Year 2012 | Open Access | Fully Refereed | Peer Reviewed

ISSN: 2319-7064




Downloads: 128

Research Paper | Management | Ghana | Volume 5 Issue 4, April 2016


The Impact of Mobile Telecommunication Companies Price War on Consumer Purchasing Behaviour in Ghana

Benjamin Tawia Ansu [2] | Emmanuel Kwarteng


Abstract: The mobile telecommunication industry in Ghana is undergoing transformation accompanied by rapid technological changes. This has resulted in keen competition within the telecom industry with pricing strategies being the main tool used by companies involved. This study is therefore aimed at determining the impact of telecommunications companies price war on consumer purchasing behaviour. Quantitative method was adopted for this study and questionnaire items were designed for data collection. A total of 200 respondents were selected randomly for the study from six tertiary institutions in Kumasi Metropolitan area in Ghana. Out of the two hundred (200) questionnaires which were administered, one hundred and seventy eight of the respondents completed and returned them. Descriptive statistics was used to illustrate the importance and scope of price war phenomena in Ghana mobile telecom industry. There was clear evidence that the price war that has been raging among mobile companies operating in Ghana has impact on the consumer. To the consumer in Ghana, price change is an important driver for the choice of mobile network service provider and that low prices turn out to be the major consumer decision criterion in selecting the provider. The implication of this finding is discussed.


Keywords: Telecommunication industry, Purchasing behaviour, Price war, Word-of-mouth communication


Edition: Volume 5 Issue 4, April 2016,


Pages: 462 - 468


How to Cite this Article?

Benjamin Tawia Ansu, Emmanuel Kwarteng, "The Impact of Mobile Telecommunication Companies Price War on Consumer Purchasing Behaviour in Ghana", International Journal of Science and Research (IJSR), Volume 5 Issue 4, April 2016, pp. 462-468, https://www.ijsr.net/get_abstract.php?paper_id=NOV162478

How to Share this Article?

Enter Your Email Address




Similar Articles with Keyword 'Telecommunication industry'

Downloads: 0

Research Paper, Management, India, Volume 11 Issue 5, May 2022

Pages: 833 - 834

A Study of Customer Satisfaction on Telecom

Murali Krishna [7] | Dr. Princy Soms

Share this Article

Downloads: 123

M.Tech / M.E / PhD Thesis, Management, Kenya, Volume 3 Issue 10, October 2014

Pages: 1309 - 1314

The Role of Strategic Positioning On Products Performance in the Telecommunications Industry in Kenya

Mary Anyango Onguko | Dr. Mary Ragui

Share this Article


Top