International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Open Access | Fully Refereed | Peer Reviewed

ISSN: 2319-7064

Downloads: 125

Case Studies | Management | Kenya | Volume 5 Issue 2, February 2016

The Effect of Deployment Practices on Employees? Performance; A Case Study of Coast Water Services Board

Muchiri James Mithamo, Dr. Jean Mutindi Mzera Uzel

Coast Water Services Board (CWSB) is a state corporation in the Ministry of Water and Irrigation which was established in February 2004 under the legal framework of the Water Act 2002. The CWSB area of jurisdiction covers the six (6) counties in the coast region namely Mombasa, Kilifi, Tana River, Kwale, Lamu and Taita-Taveta, spread over an area of 83, 040 square kilometers. The CWSB headquarters is based in the Mombasa City. The CWSBs mandate is to efficiently and economically provide water and sewerage services within this area of jurisdiction as provided for by section 53 (1) of the Water Act 2002, and as authorized by the Water Services Provision License issued by the Water Services Regulatory Board (WaSREB). CWSB is committed to a set of core values stated in its Strategic Plan that guides not only its ethical practices but also the quality of service delivery and performance standards. These core values are teamwork, integrity, professionalism, accountability, customer focus and integrity. Through support from the World Bank staff of CWSB have been able to benefit in areas such as Training and provision of tools and equipments for operation and maintenance activities. However it has been observed that despite the above interventions the performance of the employees is not as expected. Employee deployment and its subsequent effect on employee performance is an issue of great debate with varying opinions of the same. Due to lack of clear guidelines and systems of deployment, heads of organization may go for individuals who support their administrative styles albeit blindly, or be biased during the deployment exercise, and when this happens, employee morale is affected, and this in turn affects performance. Organizations must ensure that deployments, promotions and demotions, which are elements of employee deployment do not result from a random process but are objective, well planned and purposeful as they greatly influence employee motivation and morale and subsequent performance. Since the ranking of water services regulatory board started on 2008/2009financial year, the performance of CWSB has been declining year after year and the management have not been able to provide concrete answers to this phenomena. Consequently staff deployments have been going on year after year hence a reason good enough to believe it could be the reason behind the declining performance. This study therefore seeks to establish why the performance of Coast Water Services Board is not as expected. Chapter one of this proposal will contain background information on the proposal, statement of the problem explaining briefly what has prompted the necessity to conduct such a research, the research objectives, then the research questions, justification and finally scope of the study. Chapter two will start with theoretical framework, then empirical review, conceptual framework, critique of existing literature, summary and finally research gaps. Finally, chapter three will contain introduction, research design, target population, sampling size, sampling technique, data validity and reliability, data collection tools and procedure, pilot test and data analysis methods. The data collected will be analyzed using both qualitative and quantitative analysis presented in tables and charts extracted from both MS Excel and Statistical Package for Social Studies (SPSS) software tools version 20.

Keywords: Informal Sector, Deployment, Capital constraint, Employee motivation, Job re-designation

Edition: Volume 5 Issue 2, February 2016

Pages: 2255 - 2262

Share this Article

How to Cite this Article?

Muchiri James Mithamo, Dr. Jean Mutindi Mzera Uzel, "The Effect of Deployment Practices on Employees? Performance; A Case Study of Coast Water Services Board", International Journal of Science and Research (IJSR), https://www.ijsr.net/search_index_results_paperid.php?id=NOV161372, Volume 5 Issue 2, February 2016, 2255 - 2262

Enter Your Email Address


Similar Articles with Keyword 'Deployment'

Downloads: 111

Research Paper, Management, India, Volume 4 Issue 11, November 2015

Pages: 2281 - 2287

The Role of Forth Generation (4G) Technology in the Reform of Rural India

Uttam Kumar

Share this Article

Downloads: 127

Research Paper, Management, Malaysia, Volume 6 Issue 11, November 2017

Pages: 1009 - 1013

Integrated Framework to Enhance the Deployment of Wind Energy in Libya

Dr. Abdelgadir M. Mahmoud, Khalid I. Ben Sauod

Share this Article

Similar Articles with Keyword 'Employee motivation'

Downloads: 103

Research Paper, Management, Rwanda, Volume 7 Issue 5, May 2018

Pages: 600 - 604

Effect of Project Managers Skills on Performance of Government Construction Projects in Rwanda: A Case of Pfunda-Karongi Road Construction Project

Marie Rose Beruyendora, Dr. Patrick Mulyungi

Share this Article

Downloads: 118 | Weekly Hits: ⮙1 | Monthly Hits: ⮙1

Research Paper, Management, Sri Lanka, Volume 3 Issue 3, March 2014

Pages: 749 - 754

An Empirical Investigation of the Impact of Employee Motivation and Productivity of Executive Employees with Special Reference to the Apparel Industry in Sri Lanka

S. M. D. Y Jayarathna

Share this Article

Similar Articles with Keyword 'Informal'

Downloads: 114

Research Paper, Management, Kenya, Volume 4 Issue 7, July 2015

Pages: 2658 - 2664

Effects of Governance Practices on Provision of Housing as a Basic Right for the Low Income Urban Areas in Kenya; A Case of Mombasa City

Edna Kwamboka Riechi, Dr. Mike Iravo, Dr.Samuel Obino Mokaya

Share this Article

Downloads: 116

Research Paper, Management, Kenya, Volume 4 Issue 7, July 2015

Pages: 2014 - 2018

An Assessment of Conflict Management Practices and Their Effects on the Management of Local Government Authorities in Moshi District Council, Tanzania

Nestory B. Kileo, Dr. Samuel Obino Mokaya PhD, Dr. Mike A. Iravo PhD

Share this Article

Similar Articles with Keyword 'Sector'

Downloads: 134 | Weekly Hits: ⮙1 | Monthly Hits: ⮙1

Research Paper, Management, India, Volume 5 Issue 10, October 2016

Pages: 11 - 15

Demand Management by Auto Component Manufacturers - A Study of Strategies

Dr. Gopaldas Pawan Kumar

Share this Article

Downloads: 133

Case Studies, Management, Brazil, Volume 7 Issue 10, October 2018

Pages: 598 - 603

Credit Cooperatives in Brazil

Dr. Murillo de Oliveira Dias, Murilo Ramos Alambert Rodrigues

Share this Article
Top