A Study of Technology Used In Hospitality Industry
International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
www.ijsr.net | Most Trusted Research Journal Since Year 2012

ISSN: 2319-7064



Case Studies | Hotel Management | India | Volume 8 Issue 8, August 2019

A Study of Technology Used In Hospitality Industry

Chandra Shekhar

Information Technology has played an important role in the hospitality and tourism industry over the last decade. Technology has helped reduce costs, enhance operational efficiency, and improve services and customer experience. Both customers and businesses can benefit from improved communication, reservations, and guest service systems. Technology has helped tourism and hospitality industries replace expensive human labor with technological labor. This helps reduce labor costs, but also helps avoid customer service issues.

Keywords: Information Technology, tourism and hospitality

Edition: Volume 8 Issue 8, August 2019

Pages: 124 - 127

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Chandra Shekhar, "A Study of Technology Used In Hospitality Industry", International Journal of Science and Research (IJSR), https://www.ijsr.net/search_index_results_paperid.php?id=ART2020169, Volume 8 Issue 8, August 2019, 124 - 127

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