Classification of Customer Requirements Using the Kano Model - A Case Study at the Project of (Basmaya Residential City)
International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
www.ijsr.net | Open Access | Fully Refereed | Peer Reviewed International Journal

ISSN: 2319-7064


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Research Paper | Business Management | Iraq | Volume 7 Issue 2, February 2018

Classification of Customer Requirements Using the Kano Model - A Case Study at the Project of (Basmaya Residential City)

Mustafa Qusay Aboood, Dr. Fadhiela Salman Dawood

The success of the projects is achieved by providing what customers want and using the Kano model helps to categorize the requirements of the customers, focus on the important requirement, and thus lead to achieving the goal of the projects is to win the satisfaction of customers.

Keywords: Kano Model, Classification of Customer Requirements

Edition: Volume 7 Issue 2, February 2018

Pages: 387 - 392

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Mustafa Qusay Aboood, Dr. Fadhiela Salman Dawood, "Classification of Customer Requirements Using the Kano Model - A Case Study at the Project of (Basmaya Residential City)", International Journal of Science and Research (IJSR), https://www.ijsr.net/search_index_results_paperid.php?id=ART20179969, Volume 7 Issue 2, February 2018, 387 - 392

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