A Framework to Assess the Impact of Information and Communication Technologies on Patient Records Management in Healthcare: A Case of Windhoek Central Hospital
International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
www.ijsr.net | Most Trusted Research Journal Since Year 2012

ISSN: 2319-7064



Research Paper | Information Technology | Namibia | Volume 6 Issue 5, May 2017

A Framework to Assess the Impact of Information and Communication Technologies on Patient Records Management in Healthcare: A Case of Windhoek Central Hospital

Ronald Karon, Nomusa Dlodlo

The Namibian healthcare has invested significantly in the use of ICT for healthcare, which includes automated Patient Records Management (PRM). However, Namibia?s Ministry of Health and Social Services (MoHSS) has not conducted an impact assessment of the investment in electronic PRM as no Namibia-specific impact assessment frameworks exists for this purpose. This makes it difficult to justify such an investment in the healthcare sector. The aim of this research is to design a framework to assess the impact of information and communication technologies on PRM in the Namibian healthcare sector using the Windhoek Central Hospital as a case study. For this research the modes of data collection consisted of semi-structured interviews and questionnaires. Sen's capability framework, Rural ICT comprehensive evaluation framework (RICT-CEF), e-Governance framework, Assessment of ICT pilots projects and An extended framework for investigating ICT impact towards development were identified, whose assessment criteria feed into the questions to assess the impact of ICT on PRM. The core of the framework which is the result of this research consists of four elements which are the effectiveness of the PRM system, the value of using ICT in the PRM, internal and external factors that influence the use of ICT in PRM.

Keywords: impact assessment, impact assessment frameworks, health information systems, patient records management

Edition: Volume 6 Issue 5, May 2017

Pages: 1531 - 1537

Share this Article

How to Cite this Article?

Ronald Karon, Nomusa Dlodlo, "A Framework to Assess the Impact of Information and Communication Technologies on Patient Records Management in Healthcare: A Case of Windhoek Central Hospital", International Journal of Science and Research (IJSR), https://www.ijsr.net/search_index_results_paperid.php?id=ART20173667, Volume 6 Issue 5, May 2017, 1531 - 1537

41 PDF Views | 49 PDF Downloads

Download Article PDF



Similar Articles with Keyword 'impact assessment'

Research Paper, Information Technology, Namibia, Volume 6 Issue 5, May 2017

Pages: 2028 - 2035

Perspectives of Health Personnel on Information and Communication Technologies Towards a Patient Records Management Impact Assessment Framework: A Namibian Case

Ronald Karon, Nomusa Dlodlo

Share this Article

Research Paper, Information Technology, Namibia, Volume 6 Issue 5, May 2017

Pages: 1531 - 1537

A Framework to Assess the Impact of Information and Communication Technologies on Patient Records Management in Healthcare: A Case of Windhoek Central Hospital

Ronald Karon, Nomusa Dlodlo

Share this Article

Similar Articles with Keyword 'health information systems'

Research Paper, Information Technology, Namibia, Volume 6 Issue 5, May 2017

Pages: 2028 - 2035

Perspectives of Health Personnel on Information and Communication Technologies Towards a Patient Records Management Impact Assessment Framework: A Namibian Case

Ronald Karon, Nomusa Dlodlo

Share this Article

Research Proposals or Synopsis, Information Technology, Namibia, Volume 6 Issue 11, November 2017

Pages: 1259 - 1263

Designing and Developing a Model for Business Intelligence in Disease Surveillance for the Namibian Public Healthcare Sector

Israel Patrick Amutenya, Nomusa Dlodlo, Nikodemus Angula

Share this Article

Research Paper, Information Technology, Namibia, Volume 6 Issue 5, May 2017

Pages: 1531 - 1537

A Framework to Assess the Impact of Information and Communication Technologies on Patient Records Management in Healthcare: A Case of Windhoek Central Hospital

Ronald Karon, Nomusa Dlodlo

Share this Article

Research Paper, Information Technology, Namibia, Volume 6 Issue 4, April 2017

Pages: 662 - 674

Mobile Technology for Healthcare Information Dissemination to Low Resource Areas of Namibia

Nikodemus Angula, Nomusa Dlodlo

Share this Article

Similar Articles with Keyword 'patient records management'

Research Paper, Information Technology, Namibia, Volume 6 Issue 5, May 2017

Pages: 2028 - 2035

Perspectives of Health Personnel on Information and Communication Technologies Towards a Patient Records Management Impact Assessment Framework: A Namibian Case

Ronald Karon, Nomusa Dlodlo

Share this Article

Research Paper, Information Technology, Namibia, Volume 6 Issue 5, May 2017

Pages: 1531 - 1537

A Framework to Assess the Impact of Information and Communication Technologies on Patient Records Management in Healthcare: A Case of Windhoek Central Hospital

Ronald Karon, Nomusa Dlodlo

Share this Article
Top