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Research Paper | Business Management | Kenya | Volume 6 Issue 5, May 2017

Effect of Change Management Practices on Performance of Teachers Service Commission

Lilian Wachira | Abel Anyieni ^[2]

Abstract: Change Management (CM) emphasizes the need for plans and strategies to be formulated within the context of overall organizational strategies objectives to be responsive to changing nature of the organization's external environment. This study aimed at establishing the influence of change management practices on the performance of Teachers service commission of Kenya. The objective of the study was to establish how communication influences the performance of TSC. Descriptive survey research design was employed. The target population for the study included the directors, senior deputy directors, deputy directors, county directors, deputy county directors and human resource officers. A sample of 80 respondents was taken. The study employed a questionnaire as the main data collection instrument. The collected data was analyzed using statistical package for social sciences (SPSS) version 24. Data was presented in form of both descriptive (means and standard deviation) and inferential (Linear regression) statistics. The presentation of findings was done on tables and discussions thereof. The study established that communication had positive influence on performance of TSC. The study concluded that communication have a significant effect on TSC performance and recommended that TSC should put in place better communication systems within its structures to enhance communication thus improving performance.

Keywords: Change Management, performance, TSC, Communication, Management

Edition: Volume 6 Issue 5, May 2017,

Pages: 525 - 531

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