A Study of the Relationship between Supply Chain Management (SCM) and Operational Performance of Retailers in Makonde District
International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
www.ijsr.net | Open Access | Fully Refereed | Peer Reviewed International Journal

ISSN: 2319-7064



Downloads: 130

Research Paper | Business Management | Zimbabwe | Volume 6 Issue 6, June 2017

A Study of the Relationship between Supply Chain Management (SCM) and Operational Performance of Retailers in Makonde District

Champion Crawford Mukayani, Rumbidzai Pashapa, Benson Ruzive, Elizabeth Saidi, Pamelah Bhariri, Melisa Zibusiso Lydia Ncube

Supply Chain Management is now a frequently encountered phrase these days, as managers strive to improve operational performance such that, a key feature of present day business is the idea that, it is supply chains that compete, not companies. Thus, the study determined the relationship between Supply Chain Management and operational performance of retailers in Makonde District. This was mainly because a number of retailers had been collapsing at an alarming rate. So, this drove the researcher to determine the kind, direction and strength of relationship between the Supply Chain Management (SCM) concept and operational performances in a way to sustain the retailers as the concept was gaining in popularity and importance in other parts of world like Brazil. SCM was bisected into three major components materials and services flow, information flow and payment flow to enable a detailed and critical review of related literature. On the other hand, operational performance was conceptualized using competitive priorities literature. Theoretical and empirical gaps were identified as literature was being reviewed such as lack of a universally accepted definition of SCM. A correlational research design alternatively regarded as associational research was used for the study together with a contemporary research philosophy known as critical realism. The population of the study of 582 individuals which resulted in a sample size of 59 retailers was from all the retail companies in Makonde District where information was collected through use of questionnaires. Theoretical review was done to open up analysis of past events in order to investigate the research problem. Three theories were reviewed in the study the coordination theory, Resource-Based View (RBV) and Relational View (RV). Basically, the research picked up from the point other researchers left off. Apart from what was argued by other prominent scholars in Supply Chain Management issues such as Lambert et al.2005 and Stock et al.2010 that, the concept of Supply Chain Management relatively lack the empirical evidence supporting the benefits attributed to Supply Chain Management. However this study empirically confirmed a positive relationship between Supply Chain Management (SCM) and operational performance of retailers in Makonde district in Mashonaland west province in Zimbabwe.

Keywords: Supply Chain Management, Operational Performance, Material and Services Flow, Information Flow, Finance Flow

Edition: Volume 6 Issue 6, June 2017

Pages: 2653 - 2691

Share this Article

How to Cite this Article?

Champion Crawford Mukayani, Rumbidzai Pashapa, Benson Ruzive, Elizabeth Saidi, Pamelah Bhariri, Melisa Zibusiso Lydia Ncube, "A Study of the Relationship between Supply Chain Management (SCM) and Operational Performance of Retailers in Makonde District", International Journal of Science and Research (IJSR), https://www.ijsr.net/search_index_results_paperid.php?id=ART20172400, Volume 6 Issue 6, June 2017, 2653 - 2691

Enter Your Email Address




Similar Articles with Keyword 'Supply Chain Management'

Downloads: 116

Research Paper, Business Management, China, Volume 8 Issue 8, August 2019

Pages: 1163 - 1169

Green Supply Chain Performance Indicators Based on Ecosystem Theory

Yixuan Yin

Share this Article

Downloads: 145

Research Paper, Business Management, China, Volume 7 Issue 11, November 2018

Pages: 1661 - 1667

Lean and Agile Supply Chain: Strategy for Increased Agility in Supply Chain Management

Tonga Yopa Christel Gabin, Sodonchimeg Erdenesuren

Share this Article

Similar Articles with Keyword 'Supply'

Downloads: 109

Research Paper, Business Management, India, Volume 7 Issue 2, February 2018

Pages: 1107 - 1112

Strategic Sourcing: Competitive Advantage in Supply Chain

Ajay A. Damle

Share this Article

Downloads: 116

Research Paper, Business Management, India, Volume 6 Issue 3, March 2017

Pages: 1619 - 1629

The Impact of Environmental Factors on the Performance of Micro & Small-Scale Enterprises in East Gojjam Zone, Ethiopia

Mulugeta Kebede, Getaendale Simesh

Share this Article

Similar Articles with Keyword 'Chain'

Downloads: 109

Research Paper, Business Management, India, Volume 7 Issue 2, February 2018

Pages: 1107 - 1112

Strategic Sourcing: Competitive Advantage in Supply Chain

Ajay A. Damle

Share this Article

Downloads: 116

Research Paper, Business Management, China, Volume 8 Issue 8, August 2019

Pages: 1163 - 1169

Green Supply Chain Performance Indicators Based on Ecosystem Theory

Yixuan Yin

Share this Article

Similar Articles with Keyword 'Management'

Downloads: 2 | Weekly Hits: ⮙1 | Monthly Hits: ⮙2

Research Paper, Business Management, India, Volume 10 Issue 6, June 2021

Pages: 800 - 807

Role of Packaging in Different Stages of Decision Making

Piyush Thakur, Shivam Agarwal, Amisha Raghuvanshi, Rashmi Sharma

Share this Article

Downloads: 38

Research Paper, Business Management, Turkey, Volume 10 Issue 2, February 2021

Pages: 851 - 863

The Effect of ERP Systems Implementation on Organizational Performance at Small and Medium Companies in Amman - Jordan

Rashed Amin Rashed Aloqaily

Share this Article

Similar Articles with Keyword 'Operational'

Downloads: 38

Research Paper, Business Management, Turkey, Volume 10 Issue 2, February 2021

Pages: 851 - 863

The Effect of ERP Systems Implementation on Organizational Performance at Small and Medium Companies in Amman - Jordan

Rashed Amin Rashed Aloqaily

Share this Article

Downloads: 107

Research Paper, Business Management, Georgia, Volume 6 Issue 11, November 2017

Pages: 2246 - 2250

Trend Analyses of Georgian Wine Business

Olga Pachulia

Share this Article

Similar Articles with Keyword 'Performance'

Downloads: 28

Research Paper, Business Management, Turkey, Volume 10 Issue 3, March 2021

Pages: 1085 - 1089

Impact of Work-Life Balance on Job Satisfaction among Workers in Shell Nigeria

Mariam Olayinka Alamu, Uzoma Ogbolime

Share this Article

Downloads: 33

Research Proposals or Synopsis, Business Management, Macedonia, Volume 10 Issue 3, March 2021

Pages: 1627 - 1630

Balanced Scorecard Model in the Banking Sector

Viktorija Stojkovski, Blagoj Nenovski

Share this Article

Similar Articles with Keyword 'Material'

Downloads: 2 | Weekly Hits: ⮙1 | Monthly Hits: ⮙2

Research Paper, Business Management, India, Volume 10 Issue 6, June 2021

Pages: 800 - 807

Role of Packaging in Different Stages of Decision Making

Piyush Thakur, Shivam Agarwal, Amisha Raghuvanshi, Rashmi Sharma

Share this Article

Downloads: 110

Dissertation Chapters, Business Management, Kenya, Volume 9 Issue 6, June 2020

Pages: 1696 - 1704

Effects of Marketing Skills on Performance of Youth Environmental Projects; A Case of Solid Waste Management Projects in Nairobi County, Kenya

Nderitu B. Wanjiru, Dorothy Ndunge Kyalo, Dr. Angeline Sabina Mulwa, Dr. John Mbugua

Share this Article

Similar Articles with Keyword 'Services'

Downloads: 45

Case Studies, Business Management, Kenya, Volume 6 Issue 4, April 2017

Pages: 2361 - 2365

Influence of Entrepreneurial Strategy on Customer Satisfaction in Water Providers in Kenya: A Case Study of Eldoret Water and Sanitation Company Limited

Marita Francis Asiago; Dr. Samson Nyang'au Paul

Share this Article

Downloads: 52

Research Paper, Business Management, Indonesia, Volume 6 Issue 7, July 2017

Pages: 1470 - 1475

The Effect of E-Service Quality toward Customer Satisfaction: PlayStation Store

As'adahullah Khairul Alam; Adhi Prasetio

Share this Article

Similar Articles with Keyword 'Flow'

Downloads: 110

Case Studies, Business Management, Nepal, Volume 9 Issue 6, June 2020

Pages: 347 - 354

Micro, Cottage and Small Enterprises (MCSEs) for Local Economic Development in Nepal

Dev Raj Rai

Share this Article

Downloads: 98

Review Papers, Business Management, Vietnam, Volume 8 Issue 5, May 2019

Pages: 1534 - 1539

Chinas Outward Foreign Invest to Cambodia from 1993 to 2017

Ha Nguyen Ngoc, Trung Tran Nam

Share this Article

Similar Articles with Keyword 'Information'

Downloads: 2 | Weekly Hits: ⮙1 | Monthly Hits: ⮙2

Research Paper, Business Management, India, Volume 10 Issue 6, June 2021

Pages: 800 - 807

Role of Packaging in Different Stages of Decision Making

Piyush Thakur, Shivam Agarwal, Amisha Raghuvanshi, Rashmi Sharma

Share this Article

Downloads: 33

Research Proposals or Synopsis, Business Management, Macedonia, Volume 10 Issue 3, March 2021

Pages: 1627 - 1630

Balanced Scorecard Model in the Banking Sector

Viktorija Stojkovski, Blagoj Nenovski

Share this Article

Similar Articles with Keyword 'Finance'

Downloads: 116

Research Paper, Business Management, India, Volume 6 Issue 3, March 2017

Pages: 1619 - 1629

The Impact of Environmental Factors on the Performance of Micro & Small-Scale Enterprises in East Gojjam Zone, Ethiopia

Mulugeta Kebede, Getaendale Simesh

Share this Article

Downloads: 125

Research Paper, Business Management, Indonesia, Volume 6 Issue 8, August 2017

Pages: 1119 - 1121

Designing Performance Evaluating System of a Religious Service Company Using Balanced Scorecard, A Lesson from Umrah Pilgrimage Travel Agent in Indonesia

Faiz Zuhad Mushoffi, Idqan Fahmi, Imam Teguh Saptono

Share this Article



Top